Plans

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If I change my plan, when will the change be applied?

Tell me more about subscription terms and conditions.

I haven’t received the Alphatheta account confirmation e-mail.

I forgot which email address I used for my AlphaTheta account, which is also used for logging into rekordbox (Mac/Windows). Where can I check which address I used?

How can I change my credit card for my subscription?

I have a rekordbox ver. 5 subscription. Can I continue using ver. 5?

What happens when the 30 Day Free Trial expires?

My credit card was declined.

I have a rekordbox ver. 5 subscription. I want to subscribe to both ver. 5 and ver. 6. How can I do this?

Can I use all the features in PERFORMANCE mode with the Free plan?

Can I use a rekordbox ver. 6 subscription plan on more than one computer?

Which plan would you recommend for ver. 6?

I started a paid subscription plan. How do I start using the features included with the plan?

What is New feature free trial?

Will the introductory price be applied if I start the 30-day trial during the introductory offer period?

If I sign up for the introductory offer for the Core plan, will I be able to upgrade to the Creative plan at the reduced introductory price?

How many computers/mobile devices can be activated with a single subscription plan?

I’ve started a subscription plan for rekordbox ver. 6, but I can’t use any ver. 6 features.

I don’t know how to activate or deactivate my computer for use with my rekordbox ver. 6 subscription plan.

I had several subscriptions for rekordbox ver. 5. Can I have multiple subscription plans for ver. 6?

I deactivated my computer to cancel my subscription plan, but the payments have continued. What should I do?

If I start a subscription plan, which features can I use in rekordbox for iOS/Android?

If I deactivate my computer/mobile device, will my subscription be cancelled?

If I’m using a rekordbox ver. 6 subscription plan, can I keep using it even if I switch to a different account that I don’t have a subscription with?

What do you mean by, “Some functions are limited” for PERFORMANCE mode in the Free and Core plans?

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