Troubleshooting

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I cannot record audio in PERFORMANCE mode.

My iTunes Library does not display

The “Copying music files” dialog appears every time when starting rekordbox. Is there any way to prevent this dialog from appearing?

When a track is loaded to the deck, the following message is displayed and the track cannot be loaded: “Analysis Failed. There is not enough memory available.”

''Communication with rekordboxAgent failed.” appears when I start rekordbox ver. 6.

When [3Band] is selected in [Preferences] > [Waveform] > [Color], the [Full/Preview Waveform] radio buttons are grayed out and [Full Waveform] cannot be selected.

“Converting your library” message appears at an unintended time.

Automatic separation of recording (to detect silence between tracks to automatically create a separate file for each one) doesn’t work correctly.

When I imported recorded files to iTunes, the Tag information I entered when recording was not reflected to iTunes.

I can’t use the Lyric function.

I don’t know where to enter the license key that came with my DJ equipment.

When analyzing tracks, [Vocal] is grayed out and I can’t select it.

After updating the rekordbox to ver. 6, playlists which were being synchronized using the SYNC MANAGER were deleted from a device.

I cannot record audio in EXPORT mode.

I exported tracks of iTunes Playlist to USB/SD device using rekordbox ver. 5, then edited the track data (cues, beatgrid, ratings) on a DJ player. Can I use [Update Collection] of rekordbox ver. 6 to get the edited track data back to my collection?

The sound of the recorded file is distorted.

The rekordbox [LINK] button does not show up when I connect my computer to the CDJ/XDJ with a LAN cable.

Exported SD memory cards or USB storage devices could not be recognized by DJ equipment, and tracks are not displayed.

What DJ equipment can automatically select decks for lighting in PERFORMANCE mode?

The BeatGrid and CUE points shifted after changing the [Streaming Audio Quality] for SoundCloud or TIDAL.

When using Cloud Library Sync, rekordbox responds slow.

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