Troubleshooting

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I cannot record audio in PERFORMANCE mode.

How many computers can be activated with one license?

When I control rekordbox dj using CDJs, enlarged waveforms, Hot Cue points and Quantize Beat Value are not displayed.

When I imported recorded files to iTunes, the Tag information I entered when recording was not reflected to iTunes.

Automatic separation of recording (to detect silence between tracks to automatically create a separate file for each one) doesn’t work correctly.

I cannot use PERFORMANCE mode even though I started rekordbox dj trial.

Suddenly rekordbox dj stopped working even though I activate it with my license key.

I am using DJM-2000NXS for audio device but no information is displayed at the input channel and I cannot record.

Track is playing at high speed. I cannot hear the sound.

Synchronization with a device persistently continues and the spinning busy cursor appears.

An error about MFReadWrite.dll being missing is displayed and rekorbox does not start up.

I cannot play back audio tracks from rekordbox on the DJ player via a link connection.

Files which I imported from my USB device previously now display “File is Missing,” and cannot be played.

(Windows only issues) 1) Audio is not output. Or 2) I Cannot control rekordbox on DJ equipment.

(Mac only issues) 1) Audio is not output. Or 2) I Cannot control rekordbox on DJ equipment.

My iTunes Library does not display.

I cannot hear the sound.

I cannot use XDJ-RX with rekordbox dj.

When using PC MASTER OUT, the volume does not change even if you turn the MASTER LEVEL knob on the controller.

Audio of rekordbox dj Deck 2 is coming from the channel 1 of the XDJ-RX.

I cannot record audio in EXPORT mode.

The sound of the recorded file is distorted.

rekordbox closes soon after the application is launched.

The rekordbox [LINK] button does not show up when I connect my computer to the CDJ/XDJ with a LAN cable.

rekordbox video works slowly. What should I do?

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